| |
Safety |
Excellence |
Accountability |
Lean |
| Core Values |
Integrity |
Commitment |
Courage Compassion |
Value Creation |
| Guiding Principles |
- We Keep Aircraft Flying Safely
- Zero Accident Is Achievable
- We Provide And Maintain Safe and Healthy Workplace
- Safety Comes First Before Profit
|
- To Be A Global World-Class Aircraft Engineering and Aviation Services Company
- We Are Committed To Quality In All Aspects of Our Work
|
- Superior Performances Through The 6 Strategic Thrusts
- We Are Accountable For Our Work
- We Care For Our Colleagues
|
- Creating Value For You Worldwide
- We Are Committed To Continuous Improvement
- Do It Right
|
| Standards |
- Airworthiness Authorities Standards
- Legislative Requirements
- Customer Requirements
- Environmental, Health and Safety Standards
|
- Business Excellence Framework
- Benchmark
|
- Policies and Procedures
- Stakeholders' Requirements
|
- Benchmark
- Efficiency and Innovation
|
| Programmes |
- Safety Management System
- Human Factors
- Focus Month / Self Check
- Open Reporting
- Safety Committees
- Safety and Quality Briefing Notes
- 5S Housekeeping
|
- Strategic Planning Process
- Information Management System
- Human Resource Management System
- Quality Management System
- Environmental Management System
- Occupational Health and Safety Management System
- Customer Relationship Management System
|
- Communication and Review
- Audits / Surveillance
- Focus Month / Self Check
- Open and Peer Reporting
|
- Quality Action Teams
- Kaizen Projects
- Innovation Projects
- Staff Suggestion Scheme
|
| Measures |
- Human Factors Incident Rate
- Frequency Rate / Severity Rate
- Defect / Error Rate
|
- Improvements in Process/Systems
- Award and Achievements
- Customer Satisfaction Results
|
- Implementation Rate (Communication / Reviews)
- Audit / Surveillance Results
|
- Participation Rate
- Implementation Rate
- Cost Savings
|
